By accessing this website and buying different products from us, you accept the following Terms
and Conditions. The Terms and Conditions are a contract between you, the person accessing the
website or buying the products, and us at Howpeoplelearnbook.com. Please read the following
carefully:

Summary of the main clauses:

1. The parties to this online contract (who we are)
2. Conditions when ordering our products
3. Price
4. Payment
5. Delivery
6. Return policy
7. Intellectual property rights
8. Limitation of liability
9. Notices
10. Newsletter subscription
11. Data protection
12. Applicable Law
13. Changes to the terms and conditions

1. The parties to this online contract (who we are)

The parties to this contract are
You, the person accessing the website and buying our products and
Us, Howpeoplelearnbook.com, operated by INSTRUCTIONAL DESIGN SRL, a Romanian
company based in Sacele, Brasov, 251 Brasovului Boulevard, 505600, registered at the Registry
of Commerce under no. J08/964/2011, Fiscal Identification Number RO28579833, legally
represented by Meșa Olimpia. You can contact us at: olimpia@instructionaldesign.ro

2. Conditions when ordering our products

2.1. You can order our products by placing the order from your account, registering
with the following information: name, e-mail, home address, delivery address (if
applicable). This information is mandatory for the performance of the contract and failure
to provide this information will result in the denial of the order.

2.2. The products will be delivered to your e-mail address (for the products that are to
be delivered online) or at the delivery address you specified only if the products are
available, the price was paid, and the payment received.

2.3. Howpeoplelearnbook.com has no obligation to ensure all products are available at
all times, even if the order was placed successfully. If a product is unavailable, You will
be notified by Howpeoplelearnbook.com, and if the price was paid, we will return the
payment in maximum 10 days.

2.4. Also, Howpeoplelearnbook.com has the right to refuse the delivery of any
products if there is a suspicion that the product is used with breaching the Terms and
Conditions or in case of any unforeseen event.

3. Price

3.1. The product price is the one written on the website in Lei and Euro and include
VAT. However, all payments will be made in Lei, and any exchange costs are not
included in the price. Any delivery or transport costs are not included in the price.

3.2. The total price of the products bought is the one specified at the completion of the
ordering placement.

3.3. Howpeoplelearnbook.com has the right to change the price at any time without
any notice.

4. Payment and Invoice

4.1. The product will be available to You only after the payment was made by You
and registered by Howpeoplelearnbook.com.

4.2. The payment will be made using the services of Howpeoplelearnbook.com
partners for online payment or at delivery, to Howpeoplelearnbook.com partners in
charge of delivery, if applicable.

4.3. According to the Romanian legislation, when You pay with your credit card,
Howpeoplelearnbook.com will not request an additional payment fee. However,
Howpeoplelearnbook.com cannot be held responsible for any additional costs that you
have by making an online payment, including, but not limited to transfer costs, costs due
to transfer or exchange.

4.4. Howpeoplelearnbook.com will send You an invoice for the delivered products and
You have the obligation to provide all the required information for invoicing.

4.5. The invoice will be sent online (for the products that are delivered online) at the e-
mail address You provided or together with the delivery of the products for offline
delivery.

4.6. In case a product is unavailable, or You returned the product (where applicable)
Howpeaoplelearn.com will return the payment in maximum 10 days, calculated from the
day of the order when the product in unavailable or from the day Howpeaoplelearn.com
received the returned product (where applicable, with the exception of digital content,
that is not returnable, as specified in clause 6.5. of this contract).

5. Delivery

5.1. The products will be delivered to the e-mail address that you provided when
placing the order (for products that are delivered online) or to the delivery address that
you provided when placing the order (for products that are not available for online
delivery).

5.2. For online delivery, the products will be sent to your e-mail address in the time
period specified on the product page or on Howpeoplelearnbook.com website. The time
of delivery is calculated from the moment Howpeoplelearnbook.com received the
payment.

5.3. In case the e-mail You provided is not registered or the e-mail provider is
blocking the e-mail received from Howpeoplelearnbook.com, You have the obligation to
notice us about the failure and send Howpeoplelearnbook.com another e-mail address.

5.4. For offline delivery, the products will be sent to the carrier in the time period
specified on the product page of on Howpeoplelearnbook.com website. The time of
delivery is calculated from the moment Howpeoplelearnbook.com received the payment
or from the moment of the order (if pay at delivery is applicable).

5.5. Howpeoplelearnbook.com has the right to delay any delivery in case of any
unforeseen events.

5.6. For offline delivery, the carrier will be chosen by Howpeoplelearnbook.com.

5.7. The price of the offline delivery will be paid by You, and the price will be noticed
to You at the time of the order placement.

5.8. Howpeoplelearnbook.com has no control over the schedule of the carrier and
cannot be held responsible for the duration or delays of the delivery from the moment the
product was placed with the carrier.

5.9. In case You cannot be found at the delivery address, the delivery will be tried only
one more time. After that, the products will be returned to Howpeoplelearnbook.com and
the cost of any further delivery will be incurred by You.

6. Return policy

6.1. You have the right to withdraw from this contract, without having to justify the
decision of withdrawal, within 14 days starting from the day on which you received the
products, according to the Emergency Ordinance no. 34/2014 (Romanian law).

6.2. The return costs are borne by You.

6.3. Howpeoplelearnbook.com will return the payment in maximum 10 days,
calculated from the day Howpeoplelearnbook.com received the returned product.

6.4. However, there are limitations to the right of withdrawal, and You do not have
this right for the digital content that is not delivered on a material support, if the delivery
started with Your express prior consent and the confirmation that you give up your right
to return.

6.5. When buying a digital content from Howpeoplelearnbook.com that is not
delivered on a material support, you give up your right to withdraw from the contract and
your right to return the product by accepting these Terms and Conditions.

7. Intellectual property rights

7.1. All moral rights and all patrimonial rights over the whole content of any product
or written, visual or audio content, including but not limited to the written word,
information, image, drawing, are of Howpeoplelearnbook.com, together with all the
rights on the trademark How People Learn, and You have no right to reproduce, copy or
sell any part of the products bought or of the content on this website.

7.2. Nothing in this contract can be interpreted otherwise.

8. Limitation of liability

8.1. Howpeoplelearnbook.com is not responsible for the way in which the products
sold, or the content of this website are used by You.

8.2. Howpeoplelearnbook.com is not responsible and does not guarantee any
economic success from using the products sold, or the content available on this website
and will not be liable for Your actions in front of third parties.

8.3. Howpeoplelearnbook.com is not responsible for and does not guarantee any
psychological, financial, medical or legal result from using the content available on
Howpeoplelearnbook.com.

8.4. The information contained in or made available through
Howpeoplelearnbook.com (including but not limited to information contained on
message boards, in text files, in products, from services, in webinars or in chats) cannot
replace or substitute for the services of trained professionals in any field, including, but
not limited to, psychological, financial, medical, or legal matters. In particular, You
should regularly consult a doctor in all matters relating to physical or mental health,
particularly concerning any symptoms that may require diagnosis or medical attention.
Further, You should regularly consult a lawyer in all matters relating to interacting with
other people to assure yourself you are behaving in compliance with law, including but
not limited to laws related to harassment, assault or other similar laws.

8.5. Howpeoplelearnbook.com and any licensors or suppliers make no representations
or warranties concerning any treatment, action, or application of medication or
preparation by any person following the information or product offered or provided within or through Howpeoplelearnbook.com (including but not limited to any product or
service purchased, utilized or otherwise obtained from Howpeoplelearnbook.com).

8.6. Neither Howpeoplelearnbook.com, nor any of its affiliates, will be liable for any
direct, indirect, consequential, special, exemplary or other damages that may result,
including but not limited to economic loss, injury, illness or death.

8.7. The information contained in or made available through
Howpeoplelearnbook.com (including but not limited to information contained on videos,
discussion forums, blog comments, on coaching calls, webinars, downloads, in emails, in
text files, or in chats) cannot replace or substitute for the services of trained professionals
in any field, including, but not limited to, financial, medical, psychological, or legal
matters.

8.8. Neither Howpeoplelearnbook.com nor their partners, or any of their affiliates, will
be liable for any direct, indirect, consequential, special, exemplary or other damages that
may result, including but not limited to economic loss, injury, illness or death. You alone
is responsible and accountable for the decisions, actions and results in life, and by Your
use of the Sites, you agree not to attempt to hold us liable for any such decisions, actions
or results, at any time, under any circumstance.

9. Notices

9.1. Any notice from you will be sent to the contact details specified in the Contact
page on Howpeoplelearnbook.com at the time of the notice.

9.2. Any notice from Howpeoplelearnbook.com will be sent to you at the e-mail
address you provided in the last order.

10. Newsletter subscription

10.1. You can subscribe to Howpeoplelearnbook.com newsletter in order to receive further
information about the products and the content available to you, by e-mail and
WhatsApp messages. The subscription will be made only with your specific consent.

10.2. You can unsubscribe at any time, by clicking the unsubscribe button available in the e-
mail or WhatsApp message received or by sending us a notice at the contact details.

11. Data protection

11.1. The processing of your personal data is made in accordance with the applicable EU and
Romanian provisions. For further detail, please see out Privacy Notice

12. Applicable Law

12.1. The law applicable to this contract is the Romanian Law.

12.2. Any dispute arising out of this contract will be solved by the Romanian competent
court.

13. Changes to the terms and conditions

13.1. Howpeoplelearnbook.com has the right to change the provisions of this contract at any
moment, without any notice.